Privacy Policy

1. Business Operator

Company name

AsIs Lab Inc.
Company information (asis-lab.jp)

Representative

Representative Director: Ryunosuke Kokuba

Contact

Please contact us via our contact form.

2. Information We Collect

The Company collects the following information on the Site.

1. Your answers to the diagnosis
   Your answers to each question in the full and quick diagnoses, and the diagnosis result determined from them
2. Email address (optional)
   The email address entered at the end of the diagnosis, and whether or not you wish to receive news emails
3. Information collected automatically when you use the Site
   Date and time of access, pages viewed, referrer, browser and device type, OS, IP address, and identifiers such as cookies
4. Information about your visits to the Site
   Which advertisement or website brought you to the Site (advertising parameters and the domain of the referring website), the first page you opened on each visit (diagnosis result pages are recorded without the ID used to open the result), and the number, dates, and times of your visits (stored in your browser's local storage, and sent to the Company only together with your diagnosis result when you finish a diagnosis; please see "5. Storage in Your Browser")
5. Survey responses on the result page (optional)
   Your answer to “Did it feel like we put your true feelings into words?” on the diagnosis result page and any comments you write. These are stored linked to your diagnosis result

3. Purposes of Use

We use the information we collect within the scope of the following purposes. If we use it beyond the scope of these purposes, we will obtain your consent in advance.

1. To determine and display diagnosis results, and to issue result pages
2. To send diagnosis results by email to those who have entered their email address
3. To send news from the 36.5° editorial team, such as new columns, diagnosis updates, and information about services operated by us such as Peony, to those who have chosen to receive news emails
4. To prevent improper use, such as sending a large number of submissions in a short time (we limit the number of submissions per IP address and per email address)
5. To create statistical data processed so that individuals cannot be identified, and to use it to improve the Site and develop new services
6. To understand how the Site is used (access analytics), to optimize the delivery of advertising, and to measure the effectiveness of advertising (please see "6. Cookies and External Transmission")
7. To understand which advertisements and websites brought visitors to the Site and led them to take the diagnosis, and to analyze the effectiveness of advertising and promotion (information about your visits to the Site)
8. To respond to inquiries and to comply with laws and regulations
9. To check and improve the accuracy of the diagnosis (survey responses)

4. Handling of Diagnosis Answers

Recognizing that diagnosis answers and results concern your inner life, we handle them as follows.

1. We never publish the individual content of your answers or provide it to third parties without your consent.
2. A diagnosis result page can only be opened by people who know its URL. We prevent result pages from appearing in search engines, and prevent the URL from being passed on to other sites when you move to them. Please be careful about whom you share your result URL with.
3. The only information sent externally for access analytics and for measuring advertising effectiveness is that a page was viewed and the fact that a diagnosis was started or completed (including the type of diagnosis and whether you chose to receive the result by email) or a result was shared (including where it was shared). We do not send your answers, your diagnosis result (type), or your email address. For diagnosis result pages, we send the page URL with the result ID (the ID used to open the result) hidden. The advertising measurement tag (Meta Pixel) does not run on diagnosis result pages.
4. When we use information for statistics and analysis, we do so after processing it so that individuals cannot be identified.
5. Survey comments are used only to improve the diagnosis and are never made public or provided to third parties. Please do not write information that could identify you, such as your name or contact details, in the comment field. Comment text is deleted after a set period, and only the selected answer (yes, no, etc.) is kept.

5. Storage in Your Browser

For ease of use and to analyze the effectiveness of advertising and promotion, the Site stores the following information in the browser of the device you are using.

1. Answers in progress: Stored for 2 weeks after your last answer so that you can resume partway through (local storage). Your email address is not stored.
2. The number of the most recently displayed diagnosis result: Used to display the result page, and deleted when you close the tab (session storage).
3. Display language: When you switch languages, that language is stored for 1 year (cookie).
4. A marker that the opening has been shown: Used so that the opening is not shown again in the same tab, and deleted when you close the tab (session storage).
5. Information about your visits to the Site: Which advertisement or website brought you to the Site (advertising parameters and the domain of the referring website), the first page you opened on each visit, and the number, dates, and times of your visits (local storage). Only the domain of the referrer is stored, not the address of the referring page. Diagnosis result pages are stored without the ID used to open the result. If more than 90 days have passed since your last visit to the Site, this information is deleted the next time you open the Site.
6. Survey completion marker: Saved so that the survey for the same diagnosis result is not shown twice on the same device (local storage). Your answers are not saved.

Information about your visits to the Site is sent to the Company only together with your diagnosis result when you finish a diagnosis (if the result could not be saved right away due to maintenance, it is sent when the result is saved after the Site is back). Other information is not sent to the Company as a result of this storage. None of this information is sent to outside businesses.

In addition, Google Analytics and Meta Pixel (see "6. Cookies and External Transmission") store cookies under the Site's domain (such as _ga, those beginning with _ga_, and _fbp).

You can delete this information at any time from your browser settings.

6. Cookies and External Transmission

Because the Site uses services provided by the following businesses, the following information is sent from your device to each business when you open the Site (this also serves as the public notice required under Article 27-12 of the Telecommunications Business Act). For how each business handles the information, please see its privacy policy.

You can disable or delete cookies in your browser settings. Even if you disable them, you can still use the diagnosis and columns. The information about your visits to the Site in local storage (see "5. Storage in Your Browser") is used only by the Company and is not sent to the businesses listed above.

7. Provision to Third Parties

The Company does not provide personal information to third parties without your consent, except in any of the following cases.

1. When required by laws and regulations
2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain your consent
3. When it is especially necessary to improve public health or promote the sound development of children, and it is difficult to obtain your consent
4. When it is necessary to cooperate with a national agency, a local government, or a party entrusted by them in carrying out affairs prescribed by laws and regulations, and obtaining your consent is likely to interfere with carrying out those affairs

8. Outsourcing

The Company may outsource all or part of the handling of personal information to external parties to the extent necessary to achieve the purposes of use (including servers and cloud services for the Site, data storage, and email delivery). In such cases, we select contractors appropriately, require them to implement security management through contracts and other means, and exercise necessary and appropriate supervision.

9. Security Management Measures

To prevent the leakage, loss, or damage of personal information, the Company takes the following measures.

1. Organizational security measures: Appointing a person responsible for handling, and monitoring and inspecting how information is handled
2. Human security measures: Training officers and employees, and ensuring confidentiality
3. Physical and technical security measures: Access control, encryption of communications (SSL/TLS), and measures against unauthorized access
4. Understanding the external environment: When personal data is handled using cloud services provided by foreign businesses, we take security management measures after understanding the personal information protection systems of the countries concerned.

10. Retention Period

The Company retains personal information to the extent necessary for the purposes of use, and when those purposes have been achieved or retention is no longer necessary, deletes it without delay or processes it so that individuals cannot be identified. However, information that must be retained under laws and regulations will be retained for the prescribed period.

11. Unsubscribing from News Emails, and Requests for Disclosure, Correction, Suspension of Use, etc.

You can stop receiving news emails at any time by following the instructions in the email.

If you or your agent request notification of the purposes of use, disclosure, correction, addition, or deletion, suspension of use or erasure, or suspension of provision to third parties regarding personal information held by the Company, we will respond without delay in accordance with the Personal Information Protection Act after confirming your identity. Please submit requests via "13. Contact for Inquiries." If we are unable to comply due to provisions of laws and regulations, we will inform you of that fact and the reason.

12. Changes to This Policy

The Company may change this Policy in response to amendments to laws and regulations, changes to the content of the Site, or other circumstances. When we make important changes, we will notify you by posting on the Site or by other appropriate means. The revised Policy takes effect from the time it is posted on this page.

13. Contact for Inquiries

For inquiries about this Policy and the handling of personal information, or for requests for disclosure and the like, please contact us via the Company's contact form (select "その他 (Other)" as the inquiry type and write "About 36.5°").